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About Elizabeth Owoade

  • Academic Level  Degree Bachelor
  • Age  28 - 32 Years
  • Salary  1850
  • Gender  Female
  • Industry  Management
  • Viewed 23

About me

I help businesses and professionals make their workload lighter
My services are:
•Administrative work
•Answer phone calls and emails
•Bookkeeping
•Customer service
•Data Entry
•Booking travel accommodation
•Spreadsheet
•Schedule meetings
•Maintain and manage contact.

Education

Experience

  • 2020 - 2020
    ISON BPO INTERNATIONAL

    Customer service representative

    *Interacted with company’s customer(s), providing them with information to address inquiries regarding complaints and how to better products and services they are subscribed to.
    *Vast in the use of Customer Relationship tools like Avaya, CRM and Agility.
    *Resolve customer complaints via phone and verify account information.
    *Provide accurate, valid and complete information by using the right methods/tools.
    *Generate sales leads.
    *Inform customer of deals and promotions.

  • 2018 - 2019
    Altara Credit Limited

    Operations Supervisor

    Keeping the records/inventory of Products.
    Oversee/Manage staffs, including salespeople, VCR team, Cashiers and people working in the floor.
    Maintaining records of pricing, purchases and other relevant information.
    Process Payments and Refunds.
    Evaluate Employee Performance.
    Developing Strategic plans to expand and maintain customer’s database.
    Sending daily, weekly, monthly reports and addressing inventory discrepancies.
    Meeting deadlines and deliverables.
    Checking stock levels regularly and updating stock information on the system.
    Provide Advanced Customer Support.
    Resolve Customer Credit Issues

Expertise

Data Entry
Public speaking

Languages

English
Proficient

Skills

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